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KNOWLEDGE BASE
Getting started with us
Mice & Accessories
How to fix a bug on Motion Sync Control
Double Click
Mouse Technical Trouble Shoot
See all 4 articles
I have a small hand, how big is the Xlite?
Is Xlite Ambidextrous mouse?
What is the debounce time of the mouse?
See all 5 articles
Where can I download the software?
My wireless mode does not work but works wired mode.
Where can I download the Software?
See all 5 articles
Can I install micro bungee on my PC? Not on the monitor
How to install Xlite Grip Tape (Thin)
Keyboard & Accessories
What is Red Switch?
What is Mechanical Keyboards?
What is N-Key Rollover
Is it Hot Swap?
Does it work with Console (PS5 PS4 XBOX) ?
It is not working with Fusion SW
See all 5 articles
What brand switch should does this keyboard use?
What brand switches are used in this keyboard?
My Keyboard does not work with consoles (or PS5 or Xbox)
See all 4 articles
Are the key caps hot swappable?
Is this keyboard compatible with non-optical switches?
My keyboard does not work with consoles (or PS5, XBOX)
See all 5 articles
The Lunar switch does not fit my Keyboard.
Does it fit my 5pin kailh pcb?
Software & Download
Where can I download FUSION software for my keyboard?
My Lunar Alloy Rainbow model does not work with Fusion software.
I can not reopen the Pulsar Fusion Software.
See all 4 articles
Where can I download keyboard software?
Order & Shipping
How can I cancel or modify my order?
When will I receive my refund?
How long will the delivery take?
When will my order ship?
Why is my order not shipping?
Warranty & Return
Warranty Information
How to identify the serial number?
7 Days Policy - Defective Returns/ DOA
See all 4 articles
How to Return a Product? Step by Step
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