• How do I change my account details on Pulsar's website?
• How can I provide suggestions for Pulsar GG products and services?
• How can I contact Pulsar Gaming Gears support?

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• How to be updated on new upcoming products and restocking?
• Where can I buy Pulsar Gaming Gear?
• Important Notice: National Holiday Closure from September 16th to 18th 2024

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• Which Pulsar mouse should I buy?
• How can I resolve a double-clicking issue with my mouse?
• How can I troubleshoot issues with my mouse?

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• How to Resolve Mouse Scrolling Issues
• My mouse has a pre-travel click-like bump when I slightly press the button.
• Why isn't my Kovaak code working?

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• I have a small hand, how big is the Xlite?
• I updated my Xlite and now the wireless is not working?
• Is the Xlite gaming mouse ambidextrous?

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• Can I install the Xlite micro bungee on my PC instead of my monitor?
• What is the process for installing the Xlite Grip Tape (Thin)?
• Why is the middle ring not included in the Superglide feet set?

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• Default settings for eS model
• How to Purchase a Replacement eS Dongle for Your Wireless Mouse
• Is there any software compatible with eS models?

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• Custom Mouse Production and Shipping Timeline Guide
• What You Can Customize in Our Custom Mouse Service

• TenZ release: Frequently asked questions

• What is Red Switch?
• What is Mechanical Keyboards?
• What is N-Key Rollover

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• What is QMK Firmware?
• How to Update Firmware
• What is VIA?

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• What brand switch should does this keyboard use?
• What brand switches are used in this keyboard?
• My Keyboard does not work with consoles (or PS5 or Xbox)

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• Are the key caps hot swappable?
• Is this keyboard compatible with non-optical switches?
• My keyboard does not work with consoles (or PS5, XBOX)

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• The Lunar switch does not fit my Keyboard.
• Does it fit my 5pin kailh pcb?
• Do both 3-pin and 5-pin switches fit?

• Is it Hot Swap?
• Does it work with Console (PS5 PS4 XBOX) ?
• It is not working with Fusion SW

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• Is the keyboard hot-swappable?
• Can any type of magnetic switch be used?
• Can both N-pole and S-pole magnetic switches be used?

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• Where can I download FUSION software for my keyboard?
• My Lunar Alloy Rainbow model does not work with Fusion software.
• How to Pair Your Wireless Mouse with the Receiver

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• Where can I download the keyboard software?
• Where can I find my Pulsar Gaming Mouse's software?

• If I refuse to pay Import VAT and Customs duty , what will happen?
• What should I do if I forgot my login password?
• How can I merge two orders?

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• How long will the delivery take?
• Why is my order not shipping?
• When will my order ship?

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• Where can I find the warranty information?
• What should I do if I received a defective/missing item?
• What is my SKU?

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• How to return a product or send it for repairs/replacement?
• Why do I have to pay for shipping when returning a defective item?
• 10 Days: Replacements and Claims

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