Back to Pulsar Official Site
SUBMIT A TICKET
MY TICKET
Welcome
Login
Sign up
SUBMIT A TICKET
MY TICKET
Welcome
Login
Sign up
Home
Solutions
Enter your search term here...
Search
Solution home
KNOWLEDGE BASE
Getting started with us
Changing account details
Product and Service Suggestions
Mice & Accessories
How to fix a bug on Motion Sync Control
Double Click
Mouse Technical Trouble Shoot
See all 5 articles
I have a small hand, how big is the Xlite?
Is Xlite Ambidextrous mouse?
What is the debounce time of the mouse?
See all 5 articles
Where can I download the software?
My wireless mode does not work but works wired mode.
Where can I download the Software?
See all 5 articles
Can I install micro bungee on my PC? Not on the monitor
How to install Xlite Grip Tape (Thin)
Keyboard & Accessories
What is Red Switch?
What is Mechanical Keyboards?
What is N-Key Rollover
Is it Hot Swap?
Does it work with Console (PS5 PS4 XBOX) ?
It is not working with Fusion SW
See all 5 articles
What brand switch should does this keyboard use?
What brand switches are used in this keyboard?
My Keyboard does not work with consoles (or PS5 or Xbox)
See all 4 articles
Are the key caps hot swappable?
Is this keyboard compatible with non-optical switches?
My keyboard does not work with consoles (or PS5, XBOX)
See all 5 articles
The Lunar switch does not fit my Keyboard.
Does it fit my 5pin kailh pcb?
Software & Download
Where can I download FUSION software for my keyboard?
My Lunar Alloy Rainbow model does not work with Fusion software.
How To Pair A Pulsar Wireless mouse
See all 6 articles
Where can I download keyboard software?
Order & Shipping
How can I cancel or modify my order?
When will I receive my refund?
My shipping option displays as "Shipping", what does it mean?
See all 4 articles
How long will the delivery take?
When will my order ship?
Why is my order not shipping?
Warranty & Return
How to identify the serial number?
7 Days Policy - Defective Returns/ DOA
What is my SKU?
How to Return a Product? Step by Step
Still need help?
You can always contact us through submitting a ticket!
SUBMIT A TICKET
