Dear Valued Customers, We hope this message finds you well. We wanted to inform you of an upcoming national holiday that will impact our operations. From September 28th to October 3rd (Korean Standard Time), our company will be observing a national hol... View Topic
The two mice use different feet shapes and the products are not compatible with each other. Superglide feet for the G Pro X Superlight 2 will be available the last week of October 2023 View Topic
A. Restore your mouse settings: Open Pulsar Fusion Software, in the button assignment tab, click on "Restore" This will put your settings back to default. B. Re-install your firmware: 1 - Go to pulsar.gg/pages/download 2 - Select your mouse ... View Topic
When you're using a monitor with a 360Hz refresh rate (meaning it can display 360 frames per second), and your mouse has a polling rate of 1,000 Hz (meaning it reports its position to your computer 1,000 times per second), there's a potential misma... View Topic
We are considering this for future software updates. Additionally, when the battery is between 2-30%, the bottom LED of the mouse turns red or yellow, indicating a low battery. You can use the mouse while charging at this point. For suggestions, please po... View Topic
If they are reversed, there may be keycap interference. Both 3-pin and 5-pin switches can be attached. Please note that the PCMK Barebone switches are attached in reverse. In our tests, there was no interference with most keycaps on our products. However... View Topic
Still need help?
You can always contact us through submitting a ticket!
