Checking if Your Mouse Double Clicks If you are experiencing issues with your mouse double clicking, there are a few simple steps you can take to diagnose and fix the problem. Here is a step-by-step guide to help you troubleshoot your mouse: ... View Topic
When updating the firmware, please disconnect all other mice and dongles from your computer. This firmware update process applies to X2v2, X2H, X2A, Xlite v3, and their compatible 1K and 4K dongles. Important Notes: Update the dongle firmware first ... View Topic
We truly value your input—your suggestions play a big role in helping us improve and deliver the best possible experience. If you have an idea you'd like to share, we invite you to join our dedicated Discord server: pulsar.gg/discord (or simply cl... View Topic
When is TenZ mouse going to be available for purchase? April 14th, 8PM PST Can it be purchased from my country? Where can I purchase it? It will be available in 20+ countries. You can go here to check our X/Twitter post with more details about avai... View Topic
How to Find Your Serial Number for Warranty Claims To process your warranty claim, you’ll need your product’s serial number. Here’s how to find it: Check the Underside The serial number is usually located on the bottom of your device. Flip it over to... View Topic
A : Unfortunately, the ES mouse does not support remapping or macro functionality. Since there is no dedicated software provided, custom key settings or macro registrations are not possible. *The eS mouse is designed for competitive eSports, functio... View Topic
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