Custom Mouse Service Options Our custom mouse service allows you to personalize your mouse with a variety of options to suit your needs and style. Currently, the customization options available on our website are as follows: Model Size Sw... View Topic
Unfortunately, the eS mouse does not offer a separate "factory reset" feature. However, you can manually adjust the settings to return to the default configuration. The default settings for the eS mouse are as follows: DPI: 800 Pollin... View Topic
Thank you for choosing Pulsar! If you need assistance or have any questions, you can easily reach our support team through various channels. Below are the links to our official support and community platforms: 1. Discord Join our Discord com... View Topic
Custom Mouse Production Timeline: - Custom mice are individually crafted and undergo a thorough inspection process based on your specific requirements. - It may take up to 30 business days before the order is shipped, regardless of the shipping option... View Topic
To purchase a customized ID Tag magnet: - Create a ticket on pulsar.gg/support - Select "Order Cancel/Edit" - In your ticket, include: Full Name: Email : Address: Zip Code: City: State: Country: Phone: Requested ID text (Max 6 letters): - Wa... View Topic
We want to ensure that your order is processed smoothly and efficiently. In order to do so, we require all customers to complete a real-name verification process. This is a mandatory step to comply with Taiwan Customs regulations. To complete t... View Topic
Still need help?
You can always contact us through submitting a ticket!