To purchase a customized ID Tag magnet: - Create a ticket on pulsar.gg/support - Select "Order Cancel/Edit" - In your ticket, include: Full Name: Email : Address: Zip Code: City: State: Country: Phone: Requested ID text (Max 6 letters): - W... View Topic
If the custom DPI mode is not working even after following the manual, please try the following steps: <IMPORTANT> When updating the firmware, please update the dongle first and then update the mouse firmware. Check Firmware: Ensure yo... View Topic
Thank you for your continued support and love for Pulsar products. In observance of the upcoming Chuseok holiday, Pulsar will be on holiday as per the following schedule: Holiday Period: September 16th (Mon) – September 18th (Wed), 2024 KST During th... View Topic
We would like to inform you of the upcoming public holidays in South Korea and their potential impact on our service. Please note that our response and fulfillment times may experience delays during these holidays, all in Korean Standard Time (KST). Se... View Topic
1. Download the Pulsar Fusion software along with the 4K Wireless Pairing tool : pulsar.gg/download(click) 2. Connect the 4K dongle to your computer. Please connect ONLY the dongle you want to pair with the PC. If you connect multiple dongl... View Topic
If you're looking to deactivate the side buttons on your X2A eS mouse, there are two simple methods you can use: Using the Side Button Cover: The X2A eS comes with a side button cover that can be attached over the buttons. This cover will physical... View Topic
Still need help?
You can always contact us through submitting a ticket!
