We understand that you're eager to receive your order as soon as possible, and we want to provide you with as much information as we can about the estimated delivery times for your location.
Here's what you need to know about delivery times:
- The delivery time is the estimated number of business days it takes after the product has been shipped to arrive at your location if nothing goes wrong during the delivery.
- To this number, you must add the time it takes for your order to be fulfilled. For more information on when your order will be fulfilled, refer to this article: https://support.pulsar.gg/support/articles/67000586589
Here are the estimated delivery times for orders from different warehouses:
From South Korea Warehouse (DHL, FedEx)
- DHL INT EXPRESS: 2-5 business days
- FedEx EXPRESS: 2-5 business days (Canada, UK, EU)
From South Korea Warehouse (Rincos)
- Economy: 10-20 business days
- In the case of RINCOS China, please use the shipping address in Chinese to avoid delays.
Please note that these are estimations, and you are not guaranteed to receive the product within these periods as shipments can be delayed for various reasons. Also, these delivery times only apply to orders from pulsar.gg.
Finally, please take into account that some products have special shipping times. For example, custom products usually take around 30 business days since our team needs to made them first before they're able to ship.
For inquiries about EU orders, please contact support@pulsargg.eu.
For inquiries about USA orders, please submit a ticket here: https://us-support.pulsar.gg/support/tickets/new
We hope this information helps you understand the estimated delivery times for your order. If you have any further questions, please don't hesitate to reach out to our customer support team.