If you updated your Xlite and are now experiencing problems with the wireless connection, you may be able to easily resolve the issue by resetting the receiver firmware.
If you continue to experience issues with your wireless connection, please send us a ticket on pulsar.gg/support confirming the following:
- Where did you buy your item?
- Your serial number
- Your order number
- Your model name, size and color
- Have you tried updating your receiver firmware?
- Have you tried updating your mouse firmware?
- Have you tried pairing your mouse again.