Where can I find the warranty information?
The warranty coverage is provided by the seller rather than the manufacturer. It's essential to understand that the warranty terms and conditions can va...
Thu, 30 Mar, 2023 at 8:49 PM
How to identify the serial number?
You can usually find the serial number on the back of the product.
Tue, 23 Aug, 2022 at 9:38 PM
What should I do if I received a defective/missing item?
You must report any defect within ten days after receiving your item. You will be given a replacement if possible. If we are unable to replace the item due...
Thu, 7 Sep, 2023 at 3:58 AM
What is my SKU?
The SKU is the code of your model.  It is usually found on the box of your product, it is usually composed of a combination of 4 to 10 letters and digits. ...
Thu, 2 Nov, 2023 at 9:25 PM
How do I know if my seller is loyal to the warranty?
The warranty is covered by the seller. If you have any issues, you should contact your seller, not Pulsar GG. If you purchased from pulsar.gg, or our Amazon...
Thu, 7 Sep, 2023 at 3:57 AM
General Warranty Information
Q: What is the Pulsar Gaming Gears Limited Warranty Policy? A: The Pulsar Gaming Gears Limited Warranty Policy outlines the terms and conditions for warran...
Thu, 24 Aug, 2023 at 5:29 AM
2 Years: Repairs
Q: What's covered by the 2-year repair warranty? A: Defective items are repaired for 2 years after the purchase date. Q: What if the product can...
Thu, 24 Aug, 2023 at 5:30 AM
Repairs and Replacement Parts
Q: What evidence do I need for repair requests? A: Provide evidence of the defect and follow the tests requested. Q: Can I return a non-defective produ...
Thu, 24 Aug, 2023 at 5:30 AM
What are the limitations of liability?
 Pulsar Gaming Gears is not liable for incidental or consequential damages beyond the purchase price.
Thu, 24 Aug, 2023 at 5:33 AM
What if my product is out of warranty?
For products beyond the warranty period, Pulsar Gaming Gears offers paid post-warranty repair services.
Thu, 24 Aug, 2023 at 5:33 AM