If your mouse scroll wheel is exhibiting jittery or inconsistent behavior, it's possible that the issue lies with the encoder.  This is often caused by...

If your issue is the following: - Feeling of a tactile click when slightly touching the shell - Feeling of a step before the actuation point in the pre-trav...

If your code is not working, contact pulsar.gg/support (Select general information>technical issue) and provide the following in your ticket: - Where yo...

The ES2 Mousepad Aim Trainer Edition was designed to quickly adjust a gaming mouse settings according to personal preferences. It is used when switching mou...

To fix this, you need to pair your mouse with your receiver. Please follow the instructions on this FAQ: https://support.pulsar.gg/a/solutions/articles/670...

If your mouse is using optical Raesha switches such as the X2V2, X2H, X2A, and X2 Bruce Lee Edition, it is likely that your mouse has a defective Raesha swi...

Any regular 3-pin encoder such as the TTC, Kailh or ALPS encoders will work, however, you must select the accurate height: X2H,X2V2, X2, X2A : 10mm X2H ...

If you have lost your side button, don't worry!  We understand how frustrating it can be to lose a small but important part of your device.  That...

If you are experiencing issues with your mouse or simply want to ensure that it is running on the latest firmware,  you can easily update it ...

When updating the firmware, please disconnect all other mice and dongles from your computer. This firmware update process applies to X2v2, X2H, X2A, Xlit...