Return & Refund

How to return a product or send it for repairs/replacement?
              If you wish to return your item within 30 days of purchase, for any reason: Submit a ticket and select "30 days returns", includi...
Wed, 13 Mar, 2024 at 8:37 PM
Why do I have to pay for shipping when returning a defective item?
We want to ensure customer satisfaction with our refund policy. If you change your mind about a product, you can take advantage of our 30-day refund poli...
Tue, 4 Apr, 2023 at 9:00 PM
10 Days: Replacements and Claims
Q: What issues are covered within the 10-day window? A: Dead On Arrival (DOA), missing parts, wrong items, and missing items are covered within the first 1...
Thu, 24 Aug, 2023 at 5:29 AM
30 Days: Return and Refunds:
Q: What's the procedure for returns and refunds? A: The procedure depends on where you bought the product, time since delivery, and issue type. Check t...
Thu, 24 Aug, 2023 at 5:30 AM
Q: What are consumable products? A: Consumables include products with one-time use or that degrade over time. Ex: Superglide feet, Arm sleeves, Mouse acces...
Thu, 24 Aug, 2023 at 5:32 AM
What if my product is inspected and no defect is found?
You may be charged for inspections if no defects are discovered.
Thu, 24 Aug, 2023 at 5:37 AM
How to initiate a self-return on ?
Submit a return request (30 Days Returns Policy) Click the profile icon in the store's navigation, or go to the refund policy or a returns page, and...
Thu, 22 Jun, 2023 at 7:09 PM