If your ZywOo The Chosen mouse stops working after around five minutes of normal use, please follow these steps to resolve the issue: -Connect both your mouse and your dongle (please note that two USB 3.0 or higher cables are required to follow this gui... View Topic
We sincerely apologize for any inconvenience this may cause. ✅ Things to check to determine whether this guide applies to the issue : - The mouse is not working at all, either in wired or wireless mode - The mouse is still using the initial fir... View Topic
The deadline for cancelling or modifying your order is 8am KST on the next business day after placing it(Korean Time). To modify your order, there are three ways: 1. Find your order confirmation email, click on "view my order" and then click... View Topic
In this guide you will learn how to update the firmware of your ZywOo mouse. [Things to check before updating] - Wired connection: Please make sure both your mouse and your dongle are connected via cable. - Device check: Please disconnect any o... View Topic
If you're using an Xlite V3, V3 eS, X2H v3, or X2 v3 mouse, you may have noticed that, once your mouse goes into sleep mode, you can't go back by using the left or right click buttons. Please note that this is an intentional design decision to ... View Topic
Calibrating the magnetic switches on your keyboard ensures optimal responsiveness and a more comfortable gaming (and even typing) experience. Follow the steps below to perform a full calibration or individual key calibration. If you prefer video format, yo... View Topic
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