If you're having trouble pairing your wireless mouse with the receiver, don't worry, we're here to help. Follow these simple steps to get your mouse up and running in no time. 1. Download the pairing tool and run it C... View Topic
When updating the firmware, please disconnect all other mice and dongles from your computer. This firmware update process applies to X2v2, X2H, X2A, Xlite v3, and their compatible 1K and 4K dongles. Important Notes: Update the dongle firmware first ... View Topic
If you are experiencing issues with your mouse or simply want to ensure that it is running on the latest firmware, you can easily update it by following these simple steps: 1. Connect the Mouse and Dongle via Wired Connection: Need Two ... View Topic
All Pulsar dongles include an LED light. While useful, some people prefer to turn it off for a cleaner look or to reduce distractions while gaming. If you have a 1K dongle, this unfortunately isn’t possible, as the LED cannot be turned off. However, th... View Topic
In competitive gaming, precision and responsiveness are key, and the Pulsar 8K and Pulsar 4K wireless dongles are designed to elevate your gaming mouse performance. These products improve tracking precision, responsiveness, and accuracy, giving competiti... View Topic
Resolving Wireless Connection Issues with Pulsar Mouse and Dongle We understand how frustrating it can be when you encounter issues with your Pulsar Mouse and Dongle. One common issue that users face is the mismatched firmware versions between the mo... View Topic
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