To check the current status of your order, there are two solutions:

1. Go to and log in with the email you used when making your order.


2. Find your order confirmation email, and click on  View Order 

If you cannot find the information you need there, please read these articles:

3. Why is my order not shipping?
4. What is my order status?
5. When will my order ship?

If you still have an issue, please contact Pulsar Gaming Gears by submitting a ticket, selecting "Shipping/ Payment Issue", and mentioning that you have checked all the 5 options above.