The warranty is covered by the seller. 

If you have any issues, you should contact your seller, not Pulsar GG.
Repair services are only available if purchased from our official website (, Amazon, so you can contact us on

The Warranty terms may differ from seller to seller, and you must refer to the seller's warranty terms before making your purchase, not's warranty terms.

If your seller is not on this list, if you purchased the mouse second-hand, or if you received it as a gift, you must contact the previous owner/seller of the mouse. 

If they have a valid warranty, you should ask them to transfer their warranty to you or to take care of the product on your behalf. We suggest that you make this request before purchasing this item to make sure that they agree and that they have a valid warranty.