To determine whether your address is available for shipping, please follow these steps:
1. Create a test order and enter your address.
2. Select an item that is currently in stock.
3. If you are able to proceed to the page where shipping carrier options are presented (such as DHL or USPS) with corresponding prices and estimated delivery times, it means that your address is available for shipping. If you encounter an error message, it could indicate that the item is out of stock or that your address is not available for delivery. In such cases, you may try selecting a different item. If the issue persists, you should contact DHL or USPS to confirm if your area is available for delivery and, if so, to verify that your address is correctly formatted.
4. If DHL or USPS confirms that your area is available for delivery, but you continue to experience issues, please contact us directly and we will assist you in identifying and resolving the problem.
Please note that if you are located in the EU, JP, or KR, you should use the following websites for your purchases: pulsargg.eu, pulsargg.jp, or pulsargg.kr, respectively. If you experience any issues with these websites, you can contact their respective support teams at support@pulsargg.eu, support@pulsargg.jp, or support@pulsargg.kr.
If you are located in the EU, JP, or KR and wish to purchase a product that is only available on pulsar.gg, please contact us directly at pulsar.gg/support. However, please be aware that shipping fees may be higher and you may be responsible for paying any applicable customs duties and taxes.