If your Xlite gaming mouse is experiencing connectivity issues, such as intermittent disconnects or missed inputs, it could be due to a damaged or broken cable. The good news is that it is possible to replace the cable on the Xlite gaming mouse.
Please note that if your mouse is still under warranty, the cable replacement service is typically covered by the warranty. You can contact us on pulsar.gg/support by creating a ticket
If your warranty has expired, you can follow the steps in the video guide below to replace the cable. However, please note that the cable itself may not be available for sale separately, and you may need to purchase a replacement mouse or cable kit.
In summary, if you are experiencing connectivity issues with your Xlite gaming mouse, it may be due to a damaged or broken cable. If your mouse is still under warranty, contact the manufacturer for assistance. If the warranty has expired, you can follow a video guide to replace the cable, but replacement cables may not be available for sale separately.