If you're having trouble pairing your wireless mouse with the receiver, don't worry, we're here to help. 

Follow these simple steps to get your mouse up and running in no time.

1. Download the pairing tool and run it

Click on the link that matches with your model :

- XS1 sensor mice (X3, X3 LHD,Feinmann F01,X2 v3, X2H v3, X2A v3,Xlite v4) 

- eS Mice 

- Mice models after August 2023 (X2 v2, X2H, Xlite v3 etc) 

- Mice models before August 2023 (X2 v1, Xlite v1, Xlite v2 etc)

Using the wrong pairing tool may have negative effects on your mouse, so make sure to select the correct one. 

2. Do not connect your mouse with a cable, only plug in your receiver

3. Click Pair(Enter) with another mouse or press Enter on your keyboard

If the button is greyed out, please try a different USB port.

4. Enter pairing mode

Hold LEFT+WHEEL+RIGHT Click of the mouse for 3 sec. 

Your LED will blink Yellow.

5. Wait until the mouse pairs with the receiver

Make sure to keep the receiver close to the mouse during the process
In some cases, the software will show "Failure" but if your mouse works wireless, that will not affect performance.

If pairing is not possible after firmware update, please refer to the following Q&A :

Firmware Update Steps : pulsar gaming gears

If pairing does not work, please contact support.