1. Daily Shipping Schedule
We process and ship out orders every business day at a fixed time.
Standard Shipping Time: Every business day at 8:00 AM KST (Korean Standard Time).
Carriers: DHL, FedEx, Rincos
To help you understand how this KST schedule applies to your local time, here are processing examples in PST (Pacific Standard Time):
Shortest Processing: Orders placed on a Sunday at 3:00 PM PST will ship on that same Sunday at 4:00 PM PST (8:00 AM Monday KST).
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Longest Processing: Orders placed on a Thursday at 5:00 PM PST will ship on the following Sunday at 4:00 PM PST (8:00 AM Monday KST, due to the weekend).
⚠️ Please Note: These shipping schedules apply strictly to orders placed on www.pulsar.gg.
2. Important Notice
Delays May Occur: These schedules are based on standard operations. Shipments can occasionally be delayed due to customs inspections, extreme weather conditions, or local holidays. We do not guarantee exact delivery dates.
Modifying Your Order: If you need to change your shipping address or cancel your items, you must do so before the daily 8:00 AM KST processing deadline. For detailed instructions, please refer to How can I cancel or modify my order?
3. Contact Customer Support
If you have any inquiries regarding your order's fulfillment, please reach out to the appropriate support channel :
EU Orders: Email us at support@pulsargg.eu
USA Orders: Submit a support ticket via Pulsar USA Support
🌐 Other Regions: Please submit a ticket through our main website.