We truly value your input—your suggestions play a big role in helping us improve and deliver the best possible experience. If you have an idea you'd like to share, we invite you to join our dedicated Discord server: pulsar.gg/discord (or simply cl... View Topic
To check our currently planned products, go to x.com/pulsargears You can also be updated by applying to our weekly newsletter by writing your email in the subscribe section on pulsar.gg at the bottom of the page. If you would like to suggest a new ... View Topic
In this guide you will learn how to update the firmware of your ZywOo mouse. [Things to check before updating] - Wired connection: Please make sure both your mouse and your dongle are connected via cable. - Device check: Please disconnect any o... View Topic
If your ZywOo The Chosen mouse stops working after around five minutes of normal use, please follow these steps to resolve the issue: -Connect both your mouse and your dongle (please note that two USB 3.0 or higher cables are required to follow this gui... View Topic
We sincerely apologize for any inconvenience this may cause. ✅ Things to check to determine whether this guide applies to the issue : - The mouse is not working at all, either in wired or wireless mode - The mouse is still using the initial fir... View Topic
The deadline for cancelling or modifying your order is 8am KST on the next business day after placing it(Korean Time). To modify your order, there are three ways: 1. Find your order confirmation email, click on "view my order" and then click... View Topic
Still need help?
You can always contact us through submitting a ticket!