If the custom DPI mode is not working even after following the manual, please try the following steps:
<IMPORTANT> When updating the firmware, please update the dongle first and then update the mouse firmware.
Check Firmware: Double-check that the firmware you're downloading is the specific firmware made for your mouse.
Update Software: Verify that you have updated both the mouse and the dongle using the firmware update program.
Model Compatibility: Confirm that you are using an eS model (custom DPI mode is only available for eS models and eS dongles as long as the mouse includes an OLED screen).
Enhance your gaming and productivity experience with the new Custom DPI Mode on your eS model.
Now, you can adjust your preferred sensitivity to exactly meet your needs, whether it's 1000, 1200 DPI, or any other setting that suits your style.