Updated: 2022-11-08

If your mouse wireless stopped working after updating your mouse firmware, this can easily be fixed by updating your receiver's previous firmware.

To receive the firmware, please contact us on pulsar.gg/support and include the following:


- SKU
- Where you purchased your item
- Order number
- Mouse/Software/Receiver current version (Found on the software when everything is directly plugged in your PC)
- Serial number